Service

Intelligent solutions for superior availability.

Pri­ma­ry fo­cus of the ser­vice con­cept of SEKA is the ma­xi­mum avail­a­bi­li­ty of your con­struc­tion ma­chi­ne.

We achie­ve this goal by a com­pre­hen­si­ve net­work of ser­vice sta­ti­ons. By quick­ly ex­ch­an­ging mo­du­les we gua­ran­tee that tech­ni­cal pro­blems are ta­ken care of quick­ly and cost-ef­fec­tive­ly and your con­struc­tion ma­chi­ne is re­a­dy for ac­tion as fast as pos­si­ble.

Click & Run:
Quick exchange instead of costly repair

Time is money and a construction machine must run in order to contribute to the economic success of a company. But mechanical components are subject to wear and during rough everyday work downtimes cannot always be avoided. With Click&Run SEKA sees to it that repair costs stay down and down times are kept to an absolute minimum.

Click & Run:
Exchanging made easy

All protective ventilation systems from SEKA follow a modular design concept. Exchanging them only takes minimum efforts and does not require any special skills. For this purpose, all components are equipped with plugs and quick releases. This turns the exchange of a defect component into an easy procedure that is usually accomplished within only a few minutes.

Klick & Run

1. Re­mo­ve the air hose

Klick & Run

2. Pull the plug

Klick & Run

3. Re­lease the clam­ping yoke

Service concept:
We take care of everything

We want you to be able to ful­ly fo­cus on your work. Tha­t’s why we have made ex­ch­an­ging any de­fect com­po­nent as easy as pos­si­ble and de­li­ver a re­pla­ce­ment mo­du­le di­rect­ly to the con­struc­tion site. We also pick up the de­fec­tive Mo­du­le right from the­re. The­re is no pa­per­work. No com­pli­ca­ted pro­ce­du­res. No need for you to worry about any­thing.

Circular process:
Replacing and reusing

Each de­fec­tive com­po­nent sent to our fac­to­ry will be clea­ned and che­cked tho­rough­ly, be­fo­re it is re­pai­red and com­pre­hen­si­ve­ly tested. We only char­ge you for the work that was ac­tual­ly done. Nor­mal­ly, this fac­to­ry-ba­sed re­pair re­qui­res less than 30% of the costs that you would have had to pay for a ser­vice tech­ni­ci­an ta­king care of the pro­blem on site. This me­ans, you save costs whi­le your ma­chi­ne is avail­able wi­t­hin a mi­ni­mum of time.

Service concept:
Fast expert support on site

A construction machine should be available all the time. If it is used in highly contaminated environments, this also calls for a fully functional protective ventilation system (SBA) or a compressed air system (ADLA). Using a practical service concept, SEKA takes care of fast help with any technical problem. In this way we keep downtimes at an absolute minimum and maintain the efficiency of your machine.

SEKA in Europa

Service stations:
Experts on site

SEKA thinks in Eu­ro­pean di­men­si­ons and is pre­sent in all ma­jor mar­kets. When it co­mes to our tech­ni­cal ser­vice, howe­ver, we fol­low a strict­ly re­gio­nal con­cept and em­pha­si­ze clo­sen­ess to our cust­o­m­ers. In Ger­ma­ny and Aus­tria a den­se net­work of re­gio­nal ser­vice sta­ti­ons ta­kes care of short dis­tan­ces and fast help. This me­ans, you are al­ways dea­ling with ex­perts who know your com­pa­ny and are fa­mi­li­ar with the lo­cal si­tua­ti­on.

Kabelbaum

Hotline:
Simply call us. We will be there shortly.

With SEKA, tech­ni­cal sup­port is only a call away. Our ser­vice tech­ni­ci­ans are co­or­di­na­ted cen­tral­ly from out head­quar­ters in Land­au, Ger­ma­ny. Here is whe­re our ex­pe­ri­en­ced sup­port team ta­kes care of fast help as soon as pos­si­ble. A well es­ta­blis­hed lo­gis­tic sys­tem re­sults in fast de­li­very of spa­re parts to cont­ri­bu­te to the fast so­lu­ti­on of any pro­blem.

Logo_Gütesiegel_2021 Service

Service technicians:
Experienced experts

SEKA is one of the few com­pa­nies in Eu­ro­pe spe­cia­li­zing in pro­tec­tive ven­ti­la­ti­on sys­tems for con­struc­tion ma­chi­nes. Our pro­ducts are ba­cked by nu­merous in­no­va­ti­ve so­lu­ti­ons and pa­tents. Our know-how is ba­sed on a con­ti­nuous­ly clo­se dia­lo­gue with prac­tici­ans on site. This me­ans, SEKA ser­vice tech­ni­ci­ans are no sim­ply all-roun­ders but real spe­cia­lists in the field of pro­tec­tive ven­ti­la­ti­on for con­struc­tion ma­chi­nes.

SEKA is a specialist company certified by the German Health and Safety Department “Berufsgenossenschaft” (BG).

With the certificate, SEKA confirms that all relevant occupational health and safety regulations are complied.
Not only for our products, but also during installation and maintenance by our service staff.
This applies to us at the factory – just like you at the factory and on your construction site.

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